CompTIA A+

Overview

ZHELTA Academy's flagship vendor-cert pathway. Across three semesters you build, troubleshoot and defend computer systems exactly the way a working IT-support professional does. Every module ships with an audio-guided lesson, AI Mentor support, achievements, and a hands-on drag-drop lab on real hardware and SOC tooling. The track maps 1-for-1 to the CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exam objectives so you finish prepared to sit and pass both exams.

What you'll learn

• Semester 1 — Hardware Foundations: ports + connectors, CPU / RAM / motherboard / M.2 install, cable wiring (T568B, fibre, RG6 coax, 110 block), laptop + mobile teardown, BIOS / UEFI, virtualisation (Hyper-V + Azure VMs)
• Semester 2 — Networking & Troubleshooting: subnetting on real gear, VLANs on Cisco, Wi-Fi site survey, OSI packet trace, firewall + NAT rules, routing-protocol selection, printer install / repair, Windows install, SOC alert triage, zero-trust design
• Semester 3 — OS, Security & Operations: Windows hardening + least-privilege, RBAC + IAM policy, NIST CSF mapping, phishing detection, malware identification + removal, ransomware response, social-engineering defence, ticket + documentation discipline
• 65+ hand-authored interactive drag-drop labs — every lesson opens directly into the lab shell with no separate "practice" mode
• 3 graded capstone certificates (one per semester) that demonstrate end-to-end competence

Outcomes

• Pass CompTIA A+ Core 1 (220-1101) AND Core 2 (220-1102) on first attempt
• Confidently build, diagnose and repair desktop + laptop hardware
• Subnet, troubleshoot and harden a small-business network
• Triage tickets, document fixes, and respond to ransomware + phishing incidents
• Qualify immediately for Help Desk Analyst, IT Support Technician, and Field Tech roles

Syllabus

1. Hardware Foundations

   Week Sem 1

   26 modules · ports + connectors, CPU / RAM / storage install, laptop + mobile, BIOS / UEFI, virtualisation · 26 interactive labs · Capstone: PC Build & Diagnostic.

2. Networking + Troubleshooting

   Week Sem 2

   25 modules · subnetting, VLANs, Wi-Fi, OSI, firewalls, NAT, routing, printers, Windows install, SOC alert triage · 25 interactive labs · Capstone: Network Build-out.

3. OS, Security & Operations

   Week Sem 3

   14 modules · Windows hardening, malware response, phishing, RBAC, NIST CSF, social engineering, ticketing · 14 interactive labs · Capstone: Incident Response Run-book.