Standalone Solution
IT Help Desk & Remote Support Pricing
Expert technical support when you need it — remote assistance, diagnostics, and resolution for your users.
Looking for an all-inclusive plan? Check out our Managed IT Service Plans
Essential
Business-hours remote support
$29/user/month
- Business-hours support
- Email + chat tickets
- Remote session access
- Software troubleshooting
- Basic onboarding
MOST POPULAR
Professional
Extended support with priority resolution
$49/user/month
- Everything in Essential
- Extended hours (12h/day)
- Priority response SLA
- Phone support
- Mobile device support
- Monthly review
Enterprise
24/7 dedicated help desk with named engineers
$69/user/month
- Everything in Professional
- 24/7 coverage
- Dedicated support engineer
- 15-min response SLA
- Onsite dispatch available
- Executive escalation