What are Managed IT Services — and do you need them?

Managed IT Services (MSP) is a monthly retainer where a specialist team keeps your computers, networks, email, and backups running — instead of you paying a technician hourly every time something breaks.

You benefit from MSP if: you have 5+ employees on computers, you run any cloud software (Microsoft 365, Google Workspace, QuickBooks), or downtime costs you real revenue.

Typical MSP includes: 24/7 monitoring, automated backups, security patching, helpdesk, antivirus licensing, and a named account manager.

ZHELTA's managed IT plans start at flat monthly rates with no surprise invoices — scoped by device count, not hours. Get in touch via our Support page for a free scope call.